FAQs

Those burning questions you have…? We’ve normally heard them before – so we’ve tried to answer all we can here. We’re constantly updating this so come back from time to time. Can't find what you're looking for? Get in touch.

About Pukka

Which countries do Pukka ship to from the website?
Q&A's about the Adventure Competition
What stance does Pukka take on the GMO (genetically modified organism) debate and the current Non-GMO project in the US?
Where do Pukka stand on animal testing?
What is 1% for the planet?

Organic, Fairtrade and FairWild

Why is Pukka Organic?
What is Fairtrade?
What is FairWild?

Pukka Teas

Have any of the Pukka blends been renamed?
What are your teabags made from?
Why are Pukka teabags wrapped in individual sachets?
Is there any epichlorohydrin in your tea bags?
Are your tea bags sealed using any forms of glue or heat?
Are your teabag sachets recyclable?
Why do you not fill your tea boxes to the maximum capacity?
Is my tea bag paper bleached?
How many Pukka teas are safe to drink on a daily basis?
Is it safe for children to drink Pukka herbal teas?
Are Pukka teas gluten free?
Are all Pukka teas caffeine free?
Do Pukka Herbs measure the levels of fluoride in their green tea?
What is lecithin?
Why is there non-organic lecithin in some teas?
What is the ‘flavouring’ in our tea and why do we have to label it?
Is there sugar in our teas?
Why do Pukka add Licorice to the tea blends?
Can I drink Pukka teas that contain licorice in if I have high blood pressure?
Is the amount of Licorice in Pukka teas safe to drink during pregnancy?
Why we love Cinnamon and is cinnamon safe?
What is ‘Whole Leaf’ Tea?
Serene Jasmine Green tea - is it jasmine flowers from a jasmine plant plus green tea OR a green jasmine plant?
What quality grade of Matcha powder do you use?
Why is there 2% matcha powder in the Pukka matcha green tea range?
Why do Pukka not produce a pure matcha tea?
Why do you use packaging for your teas?
Are Pukka teas vegetarian or vegan?
Has the Rooibos & Honeybush blend changed?
Will the Pukka Turmeric Gold tea stain my teeth?